Contents
The Utilities menu gives you tools for troubleshooting and maintenance. Settings has three buttons for managing cache and test functions. Audit Trail is in the Reports menu.
| Section | Items |
|---|---|
| Utilities menu | Unsent Transactions, Error Log, Pending Transactions, Logout |
| Reports menu | Audit Trail |
| Settings | Test Signature, Reset Cache, Clear Transactions |
| Context panel | Home, Warehouse, Settings, Pending TX, Reload, Logout |
Open Settings from the right slide-out context panel. There are three buttons:
| Button | What It Does |
|---|---|
| Test Signature | Opens a signature test pad |
| Reset Cache | Clears the local data cache. Pending transactions are kept. |
| Clear Transactions | Removes all pending transactions. The cache is kept. |
Use Reset Cache when inventory or location data looks out of date but you still have pending transactions to submit. Use Clear Transactions to discard queued work you no longer need.
The app stores a local copy of inventory, locations, and other data. This is the cache. Searches run against the cache, not the server directly.
The cache is per-warehouse. When you switch warehouses, the cache reloads for the new warehouse.
Reset Cache (Settings) - Clears the cache and reloads data from the server. Pending transactions are not affected.
Reload (context panel) - Clears the cache and reloads everything, including pending transactions. Use this when data seems wrong and you have nothing pending to keep.
Reload is in the right slide-out context panel. It clears all caches and fetches fresh data from the server. It also clears pending transactions.
Use Reload when inventory, locations, or item data looks stale and you have no pending transactions to keep. If you have pending work, use Reset Cache from Settings instead.
Go to Utilities > Error Log to see server-side errors logged by the app.
Each entry shows:
Below the error list, a “Client Data” section shows your local cache info: driver (IndexedDB), cache size, and mode (Standard).
A Download Log link is available at the bottom of the page. If you need to report an issue to your administrator, download the log and send it along.
Audit Trail is in the Reports menu, not Utilities.
Go to Reports > Audit Trail to see a history of transactions performed in the mobile app.
Use the date range dropdown to filter results:
Each entry shows the item number, units, transaction type, date, from location, to location, and object type. Use the search box to find a specific item or location. Use Previous and Next to page through results.
Go to Utilities > Unsent Transactions to see transactions that failed to reach the server.
The screen shows a simple list with a search box. If a transaction appears here, it did not save to the server. Review the Error Log to find out why, then correct and resubmit from Pending Transactions if needed.
Swipe from the right edge of the screen to open the context panel. It contains:
| Item | Purpose |
|---|---|
| Home | Return to the main menu |
| Warehouse | Switch to a different warehouse |
| Settings | Open Settings (Test Signature, Reset Cache, Clear Transactions) |
| Pending TX | Open Pending Transactions (badge shows count of queued items) |
| Reload | Clear all caches and pending transactions, reload fresh data |
| Logout | Sign out of the app |
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